Wednesday, April 15, 2009

Usability Test Outline

Here goes nothing!

Portfolio Usability Test Questions

Scenario for Users
1. Think-Aloud Protocol; ask users to attempt to find something, for example, my resume, and ask them to communicate their thought process verbally while they attempt to find it. This will allow me to figure out what is going through the user’s mind, and why they may have chosen the correct, or incorrect method of getting to a particular place.
2. Allow users to simply peruse the website, when they run into a problem, ask them what they would do to fix it.
3. A particular scenario that I could use would be to ask the user to pretend that they are a potential employer, searching through my portfolio attempting to find specific information. In this particular case, I would probably ask them to attempt to find links to my news articles/clips, to see how long it takes them, and how satisfied they are with my site’s navigation.
4. Any other scenario that I could envision would inevitably be very similar to the previous scenario. Considering my website’s potential users, I could, however, ask the user to simply repeat the above scenario using a different goal.

Tasks for Users
1. Find contact information.
2. Find my resume.
3. Find important/specific information located in my resume.
4. Find biographical/background information about me.


Final Thoughts from Users
1. What was their first impression upon seeing the site?
2. Does the color scheme work? What feeling did they get from it?
3. Is the website compatible with their browser?
4. Any suggestions for improvement?

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